All order and credit card information is accepted in a secure environment.
Bartholomá uses Secure Sockets Layer (SSL) encryption, widely
accepted as the most secure technology available.
Customer order information, i.e. Bill To and Ship To addresses, credit card information and phone numbers, are used to process the order only. No
unsolicited mailings or phone calls are made. If you are uncomfortable providing your phone number, please enter 555-555-5555 in the phone number
field. Customer e-mail addresses are used to send shipment updates and seasonal updates and sale information.
Shipping: We ship via ground delivery, most often using USPS.
Standard delivery time is 5 to 10 business days. If all of the items you order
are in stock, your order will ship the same week as you place your order. Rush delivery options are available upon request.
International orders are quoted our best guess at shipping charges, if we are more than a few dollars too short, you will be contacted to pay for the difference
in cost via paypal. At that time, you may choose to cancel your order (if you feel the shipping charges are too high) before the item is shipped. If you would
like a quote before placing an order, please send us a message and we will do our best to accommodate your request. We appreciate your understanding.
Due to the high expense of international shipping, your order is not insured when shipped internationally.
You may request to purchase optional insurance by contacting us prior to shipment. (This will be billed for via paypal).
Alaska, Hawaii and other non-continental US territories: shipping charges will be quoted after receipt of order via a paypal invoice.
Items are shipped from Gladstone, NJ 07934
7% is added for New Jersey sales tax
If incorrect shipping charges are calculated, we reserve the right to adjust the total amount of your order to reflect the true shipping charges.
On occasion to avoid adjusting your charges, we may chose another delivery service that will be comparable with your pre-paid shipping charges.
Returns: All returns are subject to prior approval. If you would like to discuss returning an item, please send an email to email@example.com to
allow us an attempt at first resolving the issue. Please do not return an item without authorization. Original shipping charges will not be refunded.
All returns are subject to a 20 percent restocking fee and must be received back within 30 days of the date of your original purchase. No exceptions.
Return shipping fees will be at the customers expense.
Damages: If an item is damaged in transit, please send us an email immediately. Photos will be requested of both the damaged items and their packaging.
Once photographed, re-package the item using all of the original packing material. We will file the claim with USPS and the item will be returned to Bartholoma.
Upon receipt of the damaged item, Bartholoma will either issue a credit to your account or replace the item upon request.